Frequently Asked Question  

Subject: Is there support offered with the purchase? What hours is it available and do SLA's exist?
Status: Publish
Category: Customer Support, Data Warehouse, Pre Sales, Tracker Office, Tracker Suite
Request Type: Applicant Tracker, Bizco, Bizco 6.5.2a, Customer Tracker, Data Warehouse, Expense Tracker, Object Store, Personnel Tracker, Project Tracker, Prospect Tracker, Purchase Tracker, Support Tracker, Time Tracker, Tracker Mail, Tracker Office 2.3, Tracker Reports, Web Site Tracker, Data Warehouse, Bizco, Bizco 6.5.2a, Pre Sales: Tracker Office, Pre Sales: Tracker Suite, Data Warehouse, Tracker Office, Tracker Office 2.3, Applicant Tracker

Yes. 8 am until 5 pm Monday through Friday, MST (AZ time). We do not provide an SLA.