Frequently Asked Question

Subject:	I keep getting the following error when accessing data via web browsers: Error 500 HTTP Web Server: Lotus Notes Exception - The Address Book does not contain a cross certificate capable of validating the public key.
Status:	Publish
Category:	Customer Support, Tracker Suite
Request Type:	None Listed

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Many areas of Tracker use agents on query open and query save of documents. In order for agents to execute on the server, they must be signed by a user that has agent execution access rights. To sign a database, from the Administration Console, choose the tools icon, then select the server and the database you wish to sign. In the tools dialog box, choose the sign database tool. Then press the sign button.